To do this, we specialise in web analytics, tag management, analysis and reporting services.
We’ll help you to find out where your visitors came from, what content they viewed, which products they purchased (or basket abandon) and if they visit again.
We will make sure you have the data you need to retarget them via CRM, ad-networks, in-app messaging, run A:B / MVT tests or personalisation.
Therefore, we are different to many agencies and consultancies who tend to work at arms-length and often offshore much of the work.
Instead, we prefer to be regularly on site – perhaps weekly or bi-weekly depending on the project – which helps us more effectively work with your team and other suppliers.
We are also very price competitive because we don’t have the overheads of a lavish London office.
120Feet help us to manage all our Adobe Analytics and marketing tags across three brands, more than 15 country sites and tens of apps.
They provide a deep knowledge and understanding of the Tealium iQ tagging tool and many of the individual tags that we have implemented.
The regular time they spend on site with us means they act and are treated as members of our team, which helps us to deliver an excellent service to the business.
Maxime N, Avis Budget Group
Delivering better visitor experiences and improving conversion rates requires good quality data.
If you are struggling to get the most from your investment in Adobe Analytics or Google Analytics please get in touch.
We will help you understand where your implementation can be improved and how to go about doing it. And if you are lacking resource or skills, we can take care of the changes for you.
Delivering better customer experiences should be a fundamental goal of any business, whether it’s deepening a relationship through a great service journey or driving increased conversion through a personalised checkout.
Customer expectations are higher than ever; you should know who your customers are, what their likes and dislikes are, what they’ve purchased before and what might be relevant for them in the future.
Delivering better customer experiences is key to drive conversion. Your customers are thinking: “Know me and respect me.” “Speak in one voice.” “Make tech transparent.” “Delight me at every turn.”
If you need help to implement and get started with targeting and personalisation, such as Adobe Target, please get in touch.
People can be great at spotting tagging mistakes but are likely to struggle to scale their validation efforts across a site or even a key journey.
Ideally you want to be doing this frequently, at least before and after any site change.
Which is why specialist tools are invaluable and we partner with Data True and ObservePoint to deliver automated tag monitoring and validation services.